Amy Franks Coaching is committed to protecting your privacy and handling personal data responsibly. This privacy policy explains how personal information is collected, used, and protected when you use this website or engage in coaching services.

Amy Franks Coaching may collect personal information such as your name, email address, contact details, scheduling information, and information shared during coaching sessions. Basic session notes and administrative records may also be maintained for the purpose of providing coaching services and managing the business.

Personal data is used to communicate with clients, schedule and provide coaching services, maintain records, process payments when applicable, and respond to inquiries submitted through the website. Personal data is not sold or shared for marketing purposes.

Processing of personal data is carried out in accordance with the General Data Protection Regulation and may rely on your consent, the performance of a service agreement, legitimate business interests such as maintaining records, or compliance with legal obligations.

Information may be stored using secure electronic systems such as email services, scheduling platforms, video conferencing tools (including Zoom or doxy.me), or electronic record systems. Reasonable technical and organizational measures are used to protect personal data from unauthorized access, disclosure, or misuse. Some data may be stored on secure servers located outside the European Union.

Personal data is retained only for as long as necessary to provide services and maintain appropriate business records.

Under GDPR, you have the right to request access to your personal data, request correction or deletion of your information, restrict certain types of processing, or request transfer of your data where applicable. Requests can be made by contacting the email address listed above.

If you believe your personal data has been handled improperly, you have the right to file a complaint with the Commission nationale de l'informatique et des libertés (CNIL).

This website may use cookies or similar technologies to improve functionality and user experience. Browser settings can be adjusted to disable cookies if desired.

This privacy policy may be updated periodically. The most current version will always be available on this website.